Absolutely! We welcome you to visit our design studio by appointment to view our décor collection, discuss your event, and explore design ideas.

Whether you're looking for rental items or a complete event design, an appointment allows us to provide personalized recommendations based on your venue, style, and budget.

Studio visits are by appointment only.

Full-Service Event Design

Our Full-Service Event Design is perfect for clients who want a professionally designed, stress-free experience.

We'll work closely with you to develop your design concept, create a customized décor plan, source décor elements, coordinate logistics, professionally install everything before your event, and return afterward for teardown.

Depending on your package, this may include décor rentals, fresh or silk florals, linens, candles, centrepieces, arches, backdrops, signage, lighting, and other decorative elements.

Rentals Only

Our rental service is ideal for clients who already have a design plan and simply need décor items.

Browse our rental catalogue, create your Wishlist, and we'll prepare a personalized quotation based on your event requirements.

Many rental items may be picked up or delivered, while certain specialty or large items require professional delivery and installation.

Browse our online catalogue and add your favourite items to your Wishlist.

Once submitted, we'll review your request and prepare a personalized quotation based on availability, quantities, delivery requirements, and your event details.

Please allow 7–10 business days for quotation processing, particularly during peak wedding season.

Your event date is not reserved until:

• Your signed Event Décor & Rental Services Agreement has been received;
• Your required booking retainer has been paid; and
• Your booking has been accepted by Your Presence Event Design & Decor.

We understand that last-minute events sometimes happen, and we will always do our best to accommodate your request.

Rental pickup orders should be submitted at least 7–10 business days before the requested pickup date to allow sufficient time for order processing, inventory preparation, and scheduling.

Delivery, setup, and full-service décor installations typically require additional advance notice due to scheduling, staffing, venue logistics, travel requirements, and inventory availability. Because each event is unique, the amount of notice required may vary.

Requests received on short notice are subject to inventory availability, staffing, scheduling capacity, and service area. Submission of an online Wishlist or rental request does not guarantee availability or confirm a booking. Your Presence Event Design & Decor reserves the right to decline any request that cannot be properly accommodated.

We recommend booking your décor 9–12 months before your event, especially for weddings.

Booking early provides the greatest selection of décor, allows ample time for design planning and consultations, and helps ensure availability of specialty inventory.

Bookings received closer to the event date are always welcome; however, availability may be limited and an increased booking retainer may be required for events booked within 60 days.

Your booking is officially confirmed once:

• Your signed Event Décor & Rental Services Agreement has been received;
• Your required booking retainer has been paid; and
• Your booking has been formally accepted by Your Presence Event Design & Decor.

Until these steps have been completed, availability cannot be guaranteed.

Yes.

A non-refundable booking retainer is required to reserve your event date and begin the planning and design process.

Because we reserve inventory and dedicate time specifically to your event, your booking retainer secures your date and is non-refundable as outlined in our Event Décor & Rental Services Agreement.

Yes.

We offer professional delivery, installation, styling, and teardown services for full-service events and many rental orders.

Setup availability depends on your event location, schedule, and the items being rented.

Yes.

We provide delivery, installation, teardown, and pickup services throughout New Brunswick and surrounding areas.

Delivery fees are based on travel distance, venue accessibility, timing, and the scope of your event.

Absolutely.

We proudly serve clients throughout New Brunswick and are available for events across Atlantic Canada, subject to scheduling and applicable travel fees.

Yes.

We understand that event plans often evolve.

Changes may be accommodated based on inventory availability, scheduling, and any applicable pricing adjustments. We recommend finalizing your selections as early as possible to ensure the widest range of options.

Yes.

We offer professionally designed fresh floral arrangements as well as premium-quality silk floral designs.

We'll help you choose the best option based on your style, budget, venue, and overall event vision.

We currently accept:

• Credit Card
• Debit Card
• Interac e-Transfer
• Other approved payment methods listed on your invoice

Payment schedules are outlined in your Event Décor & Rental Services Agreement.

Clients are responsible for rental items during the rental period.

Damaged, lost, or excessively soiled items may be subject to repair or replacement charges in accordance with our Event Décor & Rental Services Agreement.

No.

Creating an account is not required to submit your Wishlist.

However, having an account saves your information, making future Wishlist submissions faster and more convenient.

Our website is not an online shopping cart.

Accounts are used only to save your information and simplify future Wishlist submissions.

Quotes, invoices, agreements, and booking updates are provided directly by our team throughout the booking process.

To help protect both our clients and our business, we may require government-issued photo identification before confirming certain bookings, particularly those involving rental inventory or high-value items.

This verification helps prevent fraud and ensures that rental agreements are entered into by the authorized client.

We take your privacy seriously.

Personal information is collected only for the purpose of providing our services, administering your booking, and fulfilling our contractual obligations.

Information is handled securely, accessed only by authorized personnel, and managed in accordance with our Privacy Policy.

We're always happy to help.

Whether you're planning an intimate gathering or a large celebration, we'd love to discuss your vision and help create an unforgettable event.

Contact us today to schedule your complimentary consultation.