Frequently Asked Questions

Is it possible to view the event decor items in person before renting them?

Yes, you can view our event decor items in person before making a rental decision. We encourage you to schedule an appointment to visit our showroom and see the decor up close. This is a great opportunity to get a better sense of how the items will look at your event and discuss any questions or customization options with our staff. Our showroom visits are by appointment only to ensure that we can provide you with personalized attention and guidance. Contact us to schedule your visit and take the first step toward creating a stunning event decor setup.

What is the difference between Full Service Decor and Rentals?

Full-Service Decor

Sit back and relax while we bring your vision to life! With full-service decor, our team will handle the complete setup of the decorations you’ve chosen, ensuring everything is flawlessly arranged for your special day.

Rentals

Looking for a budget-friendly option? With rentals, you can choose from our décor collection and save on setup costs by handling the arrangement yourself with your team. It’s a cost-effective way to achieve your desired look.

What if I need assistance with decor setup and arrangement at my event?

We understand that setting up event decor can be a challenge. That's why we offer optional setup and arrangement services for your convenience. During the checkout process, you can choose to add our professional setup service. Our experienced team will ensure that the decor is placed and arranged according to your preferences, saving you time and effort. This service is available for an additional fee, and you can discuss your specific requirements with our team to create a customized setup plan.

How do I rent event decor from Your Presence Events?

Renting event decor from us is a straightforward process. Start by browsing our wide selection of event decor items, including centerpieces, lighting, table linens, and more. Once you've chosen the items that match your event's style and theme, add them to your cart and proceed to checkout. Specify the date of your event, and we will deliver the decor to your chosen location. After your event, simply pack the items back into their original packaging and use the provided return label to send them back to us. It's a hassle-free way to elevate your event's atmosphere with our beautiful decor.

Do I need to sign up?

Signing up isn’t necessary to send us your Wishlist, but it does make the process faster by saving your information for future use. We especially encourage companies or frequent clients to sign up.

How do I log back in?

You can’t log in to view account information. Logging in simply speeds up the process by saving your information, making it easier to send us your Wishlist.