Privacy Policy

Privacy Policy

Last updated: June 24, 2026

Effective date: June 24, 2026

Your Presence Event Design and Decor and Your Presence Events (“we”, “our”, or “us”) operates the website yourpresenceevents.com.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you interact with our website or book our services, we may collect the following personal information:

  • First and last name
  • Email address
  • Phone number
  • Billing and/or service address (including city, province, postal code)
  • Payment information
  • Government-issued photo identification (as required for identity verification)

This information is collected when you make a booking, submit an inquiry, or interact with our services.

2. How We Use Your Information

We use your information to:

  • Process bookings and rentals
  • Perform identity verification and fraud prevention
  • Communicate with you about your order or inquiry
  • Provide customer support
  • Process payments
  • Deliver and manage our services
  • Administer contracts, recover rental items, and manage collections

3. Payments

Payments are processed through secure third-party payment providers. We do not store full payment details on our servers.

4. Identification Verification

To ensure the security of our inventory and services, we may require valid government-issued photo identification from you or your authorized representative. This information is collected solely for legitimate business purposes, including identity verification, fraud prevention, contract administration, and the recovery of rental items. We handle these documents with strict confidentiality and safeguard them using reasonable security measures.

5. Third-Party Services

We use third-party platforms to operate our business, including:

  • Booking & Rental Management: Booqable
  • Identity Verification: BoldSign
  • Document Signing: BoldSign
  • Communication: Email service providers

These providers may collect and process your information on our behalf in accordance with their own privacy policies.

6. Emails and Communication

We may send you emails related to your bookings, inquiries, or services.

  • Service-Related Emails: Necessary for your bookings and account management.
  • Promotional Emails: By providing your email address, you consent to receive occasional promotional information. You may opt out of these at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

7. Cookies and Tracking

We do not use analytics tools such as Google Analytics or advertising trackers. However, basic cookies or technical data may be used by our website or third-party platforms to ensure proper functionality.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take steps to delete it.

9. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

10. Your Rights

As a Canadian user, you have the right to:

  • Request access to your personal information
  • Request corrections to your information
  • Withdraw consent where applicable

To exercise these rights, please send us a written notification by email to [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: (506) 500-1355
  • Mailing Address: 150 Northwest Road, Sunny Corner, NB, E9E 1J4
  • Website: yourpresenceevents.com

Location: New Brunswick, Canada